☰
Most people have questions before starting care- whether it’s about what to expect, how appointments work, or which service is right for them. We’ve grouped our most common questions below to help you find answers quickly.
No referral is required to book with any of our practitioners.
Comfortable, loose clothing is ideal, especially for services requiring movement or physical assessment.
Yes, we offer direct billing for most extended health benefit providers.
We ask for at least 24 hours notice for cancellations or rescheduling. Cancellations or changes within 24 hours are charged for the full cost of the appointment, at the practitioners discretion.
You can cancel or reschedule through our online booking system, by phone, or email.
Yes, all our services require appointments so we can dedicate time to you and ensure your care is personalized.
We schedule appointments individually to provide personalized care, which allows us to offer flexible times for your convenience.
Free parking is available in the lot in front of the clinic. During peak hours, this lot may be full. Additional free street parking is available on block south of the clinic along Laycock Drive. Please see our contact page for more details.
You can call or email us with your main concern, and we’ll guide you to the appropriate practitioner.
Yes, chiropractic care can be safely adapted during pregnancy.
Yes! Chiropractic treatments can be combined with massage therapy, physiotherapy or acupuncture on the same day.
It depends on your condition. After assessment, we’ll create a plan tailored to your needs.
Our chiropractor offers several different treatment options including spinal adjustments, gentler joint mobilization techniques, soft tissue therapy, and home care recommendations.
Yes, we see patients of all ages with techniques appropriate for their age and development..
Yes, our physiotherapist has advanced training in pelvic health including incontinence, prolapse, postpartum recovery, and pelvic pain.
Comfortable clothing that allows full movement is recommended. Ideally, we'd recommend wearing shorts for lower body concerns, and sleeveless tops for upper body concerns.
There are several infant concerns that our physiotherapy is comfortable addressing including head shape concerns, torticollis, and feeding concerns. For developmental and milestone delays, or pelvic health concerns, we have pediatric physiotherapists in our external referral network that we defer to who are better able to manage these conditions.
While there are some instances where physiotherapy may be covered, such as post-surgical rehabilitation, our physiotherapist does not offer Alberta Health covered appointments.
This varies by condition. Your physiotherapist will outline your treatment plan during your first appointment.
Mild soreness can happen, especially after deeper work.
We invite you to undress to your comfort level. During your massage you will be appropriately draped for your privacy.
We do not. Best practice for prenatal massage is to have our clients in the side lying position once they are no longer comfortable on their stomach. This minimizes pressure on the pelvic tissues, and optimizes joint support.
Frequency depends on your goals- from weekly for chronic issues to monthly for maintenance.
This depends on what is being treated during the session. In general, we would recommend waiting until the next day for any intensive exercise.
Most people feel minimal discomfort, if any.
This varies based on the individual person and condition. Some may notice improvement after 1-3 sessions, while chronic conditions ofter require more.
Yes, with pregnancy-safe points and techniques.
Yes, it can complement chiropractic, massage, physiotherapy, and naturopathic care.
You will be invited to undress to your comfort level, and draped with sheets for privacy during your session. If you prefer to remain mostly clothed, then we ask you to wear loose clothing that can be easily moved away from the area being treated.
Hormonal imbalances, digestive concerns, weight management, infertility, chronic illness, and preventative care.
Some cases benefit from lab tests; your Naturopath will advise if necessary.
We do not. In Alberta, in is not within a Naturopathic Doctors scope to prescibe medications.
Yes, where clinically indicated. We discuss benefits, risks, and expected outcomes.
Absolutely. Naturopathic care is meant to complement, not replace, your current treatments.
Laser therapy can help reduce pain and inflammation, speed tissue healing, improve circulation, and support recovery from injuries, post-surgical scars, neuropathy, and arthritis.
Yes, it is non-invasive, painless, and safe for most patients when used by trained professionals.
Most patients feel a gentle warming or tingling sensation; it should never be painful.
Our Laser Therapy is performed by a Registered Massage Therapist, and when combined with a massage treatment we are able to bill it as massage therapy.
This depends on your condition and goals. Some people notice improvement in 1–3 sessions, while chronic conditions may require more.
If you’re unsure which service is right for you or would like to speak with someone before booking, we’re here to help.